Privacy Policy

Our Privacy Commitment to You

At FirstCity Bank of Commerce, we understand how important privacy is to our customers.  We have taken steps to insure your security and privacy for your personal and financial dealings with the bank. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you.

What Information We Collect:

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or account forms
  • Information about your transactions with us or others
  • Information we receive from a consumer reporting agency
  • Information that is received through our Customer Identification Program

What Information We Disclose:

We value our relationship with you, therefore we do not disclose any nonpublic personal information about you to anyone except as permitted by law.
 
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Information about your account(s) or the transaction(s) you make may be shared if:
  • It is necessary to verify the existence and condition of your account to a third party such as a credit bureau or merchant.
  • You give us permission, which we may require to be in writing.
  • It is necessary to collect information for internal use, the use of our service providers, and our servicing agents.
  • We are permitted to do so under state or federal laws and/or regulations.
  • With our affiliates to enable us to provide you faster and better service as well as special products and promotions.

If you decide to close your account(s) or to become and inactive customer, we will adhere to the privacy policy and practices described in this notice.

Our Security Procedures:

FirstCity Bank of Commerce employees are informed of their responsibility to protect customer’s nonpublic information and our bound by these procedures. Employees who violate these principles or other company policies are subject to disciplinary actions.